• Juliet Frerking

TouchCare Partners with ConnectYourCare to Provide Enhanced Participant Experience

Today, TouchCare announced a strategic partnership with ConnectYourCare, one of the nation's largest benefit savings providers, offering acclaimed health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), and other tax-advantaged employee benefits.

The partnership provides ConnectYourCare clients the option to supplement their tax-advantaged benefits with dedicated TouchCare personal assistance, to drive participant awareness and adoption of the consumer-driven offerings.

Our concierge service — which helps address common scenarios such as bill review and negotiation, care coordination, and open enrollment support — extends to ConnectYourCare’s HSA, FSA, and HRA offerings, as well as the company’s commuter and COBRA administration solutions.

“TouchCare is thrilled to be partnering with ConnectYourCare to deliver a better participant experience.

“Particularly when it comes to high deductible health plans—so much of the cost savings is dependent upon plan members getting the most bang for their buck while navigating their treatment options. Through an improved and empowered consumer experience, ConnectYourCare and TouchCare reduce both participant and employer costs, and make high deductible plans more successful for everyone.”

- TouchCare CEO, Rob LaHayne

According to Steve Grieco, ConnectYourCare CEO, "Our partnership with TouchCare will increase our ability to educate and support our account holders, so they can maximize the value of their tax-advantaged benefit accounts. Helping consumers on their path to a greater understanding of benefits is critical to the success of consumer-driven programs."

“We strive to offer the best customer support in this industry, and our partnership with TouchCare allows us to take our service excellence to an entirely new level,” added Nicole Williams, ConnectYourCare’s Senior Vice President of Sales and Broker Relationships. “We are proud to bring this relationship to market, knowing the impact that personal health assistance can have on consumers when it comes to understanding health care options and removing fears or confusion around high deductible plans and costs.”

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